Returning Goods from Warehouse to Customers

To issues outreturn customer provided goods to Customers out of Trooper's Warehouse, you may do so via the StockDelivery EntryNote function in SMURPS. StockDelivery Entry Material IssueNote allows you to issue out stock fromform the system's warehouse. YouDelivery mayNotes also keepallow trackyou ofto whichlink Projectthe anddocument with the Customer it is being issued out to.

Prerequisites: Before creating a StockDelivery EntryNote transaction, ensure the Item, Warehouse, Project,and Customer and Employee areis created.

Create New StockDelivery EntryNote

Document Path: Stock > Stock Transactions > StockDelivery EntryNote

1. Go to StockDelivery EntryNote List View and click Add StockDelivery EntryNote

2. In the StockDelivery Entry,Note, choose the following

Note: Fields with a red asterisk indicates that it is Mandatory

• Series: Defaulted to SE.DN.########
• StockCustomer: EntrySelect Type: Material Issue
  • The purpose is if the customer providedCustomer goods are being issuedreturned out from Trooper's Warehouse. The Items will be issued out from the Warehouse set under Source Warehouse field
  to
• Posting Date: Set to current date
• Posting Time: Set to current time
• Edit Posting Date and Time: To edit the Posting Date and Time, tick this checkbox
• Project ID: Select Project goods are being issued out for
  • This is optional
• Customer ID: Select Customer goods are being issued out for
  • This is optional
• Employee ID: Select Employee ID that is in charge of issuing out the goods
  • This is optional

• DefaultSet Source Warehouse: If all Items are being issued out from the same Warehouse (Storage Location), you may use the DefaultSet Source Warehouse field. When selecting this, it will auto-select the Source Warehouse in the Items table. If Items are issued out from different Warehouses, you may select them in the Source Warehouse in the Item table

• • Scan Barcode: You may select the Items to be brought in, by Scanning The Item Code QR Code

  Note: Item's Item Code must be maintained in the Item's Barcode field

  • Item Code: Items that are issuedreturned outto customers can be selected in the Item Code field in the ItemsDelivery Note Item table
  • Qty: Enter the quantity received. If Items are scanned via Scan Barcode, the Qty will adjust accordingly as per the no. of scans. However, the Qty can be adjusted manually as well
  • Add Row: To add more line items in the ItemsDelivery Note Item table.

• To delete rows, check the checkbox on the left and a Delete button will appear. Click on the button to delete the row

• Remarks:Instructions: You have an option of adding in RemarksInstructions in the StockDelivery EntryNote as well. Go to the OtherMore Info Tab to find the Remarks field

3. Save StockDelivery EntryNote by clicking on Save

4. If StockDelivery EntryNote is successfully saved, the StockDelivery EntryNote status will be changed to Draft and StockDelivery EntryNote Document ID is created

4.5. Submit StockDelivery EntryNote once all information is confirmed by clicking on Submit

5.

6. Once StockDelivery EntryNote is submitted, the StockDelivery EntryNote status will be changed to SubmittedTo Bill

6. View > Stock Ledger to view the stock movement from the Source Warehouse

Note: If you faced the error below, it indicates that there is insufficient stock in the Source Warehouse. To by-pass this error, stock must be brought into the Warehouse. This checking in the system also shows control for any insufficient stock in the system

7. Print out QRDelivery Code Labels andNote Issue Form by clicking on Print

8. In the Print view, you may

• select the Print Format
   TRP Delivery Note
  • TRP Stock Entry: To print out the issueCustomer Return form, select this Print Format. This is to print out a copy of the issue form, which will indicate the Items,Customer Project, Employeedetails and Remarks
  Items
  • TRPreturned, Itemincluding QRits Code Label: To print out labels with QR Codes for each issued item. This can be pasted on the physical issued goods for trackingquantity
    

  

  • To print, click on Print button

  

  9. To cancel a submitted Delivery Note (Status = To Bill), click on Amend and cancel accordingly. The process of cancelling and amending the Delivery Note is similar to cancelling and amending a Stock Entry, where a revision number will be generated as per the number of revisions made from the original Stock Reconciliation. The original and amended Delivery Note will also be linked to each other for reference.